Cancellation Refund Policy

Cancellation Refund Policy

BRYT provides exchange or refunds only on products that preserve their original condition, tags, and packaging and no request for return or exchange will not be entertained if the original tag is found to be missing.

All the products sold through https://www.brytindia.com will be returned with a charge of 150/- rupees. During the return, Please make sure to hand over your exchange/return parcel with proper tags and original packaging.

BRYT(Brightex Enterprises Pvt Ltd) Cancellation & Return Policy

We strive to offer a seamless buying experience to our customers. With this, we offer a very easy
cancellation policy for our customers:

Cancellation Policy

Memory Products

• Customers can cancel their order by logging into their account or can call BRYT customer care at +918750145712 or send an email to support@brytindia.com to request for cancellation
• Cancellation would be allowed only till the time the products have not been dispatched from BRYT warehouse. Post-dispatch, no cancellation is allowed.
• We do not allow partial order cancellations. No refunds will be made in case of partial order cancellation/return.

Offer Specific Cancellations

In accordance with the above rules, kindly refer to the offer’s detailed T&Cs page to know the specific cancellation rules of that particular offer.

Unethical Purchase & Cancellation Policy

• In case of any purchase made through unethical means; by taking advantage of a technical glitch; or by misusing/ the offer terms/guidelines/codes – the particular order/s will be canceled whatsoever and BRYT will not be liable to pay any refund to the customers in all such cases.
• If it is observed that a user is placing multiple/bulk orders and is also returning/canceling the same; Under this circumstance, BRYT reserves the right to charge a substantial return/cancellation fee (which could also be the entire order amount) from the user if similar charges are also borne by BRYT

Return Policy

Memory Products

• BRYT offers a 10 day no questions asked return policy to all its customers.
• Customers can raise a return request by logging into their account or can call BRYT customer care at 011-47540525 or send an email to <psupport@brytindia.com  with order details.
• Post return request, customers are required to pack the entire product including packing material, invoice, all accessories and keep it ready for pick up.
• Post picks up, our QC team will verify if the product has not been used and is in good condition for further sale. Plus, all the items have been sent back. In case product is found damaged or in used condition or any accessory is missing, BRYT can deny refund to the customer.
• If it is observed that a user is placing multiple/bulk orders and is also returning the same; BRYT reserves the right to charge a substantial return fee from the user.

Return Policy in case of RTO In case of RTO, no charges will be levied. All other T&Cs applicable.

Refund Policy

Your satisfaction is our goal at BRYT. Which is why, if you’re not so happy with your purchase there’s an easy refund policy for you to avail.

Our quality team will verify all returned products to check if the same has not been used and is in good condition for further sale. Plus, if all the items have been sent back & are completely intact. Post which the refund will be processed.

Refund Cycle:

Complete refund process takes about 14 working days from the time product is received in our warehouse.
This includes time for product pickup, quality inspection, confirmation & refund initiation.
Check all refund modes available & timelines below:

PAYMENT MODE

• Credit Card
• Net Banking
• Debit Card
• COD
• Wallet

REFUND MODE

• Credit Card
• Bank Account Online Transfer via NEFT/RTGS/IMPS
• Bank Account Online Transfer via NEFT/RTGS/IMPS
• Cash On Delivery: Bank Account Online Transfer via NEFT/RTGS/IMPS
• Wallet

* In case payment is made through UPI option, the refund would take more than 30 days.

Warranty Policy | Terms & Conditions:

Quality is at the core of the products sold at Brightex Enterprises Pvt Ltd. The frames sold at Brightex
Enterprises are made from the best quality acetate.
Brightex Enterprises offers a 10 day no question asked return policy applicable from the date of delivery.
Up to Five-year conditional warranty on all our products, applicable from the date of delivery.

Refund Cycle:

• Up to Three-year conditional warranty is offered on all our memory products, applicable from the date of delivery

Warranty includes

• This warranty includes: damages caused to the product due to corrosion, rusting, coating burst/peel off, and manufacturing defect

Warranty excludes

• Brightex Enterprises warranty does not cover: Product breakage, scratches, damages caused by accident, mishandling, negligence, shock, tampering and loss of components or accessories, improper use or storage of the product; unauthorized modifications or repairs.

Warranty excludes

• This warranty will automatically terminate on the expiry of the warranty period.
• This warranty is valid only when purchased through Brytindia.com.
• The decision of the company on the nature of the defects and applicability of the warranty will be final.
• The company will, in no event be liable or obligated for the payments/refund of any special incidental or consequential damages.

Warranty requirements

Please ensure all three requirements below are met for us to process your warranty claim:

• Customers can raise a return request by logging into their account or can call BRYT customer care at 011-47540525 or send an email to <psupport@brytindia.com  with order details.
• Pack all the products properly in a single box to avoid any transit related damage.

Please send back all accessories received along with the product to avoid any delays in claim.

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